Cancellation Policy

Cancel up to 48 hours before your Salon Spot stay to receive a full refund, minus the 15% service fee. If you book within 24 hours and cancel, no refund will be remitted. 

Any reservation made prior to April 7, 2022, will be honored at the 8% service fee.

The Salon Spot bookings are by the day. If the visiting stylist reserves multiple days and decides to leave early after arrival, the days not spent in the salon or barbershop are not refunded.

If there is a complaint, notice must be given to management within 4 hours of check-in. The Salon Spot will mediate when necessary and has the final say in all disputes.